Customer Service/Inside Sales

For over 38 years Our Town has been an industry leader. We are one of the largest independent direct mail companies targeted to the new mover market in the country.

We are currently looking for an individual, to focus on customer acquisitions and retention, who possesses excellent phone skills and who can handle a high call volume position. This position requires a self-starter who will come in each day, focused on getting the job done. The ideal candidate will be customer focused, dependable and punctual, a problem solver and performance oriented.

We offer health, dental, and vision. Growth opportunities abound for the right person.

 

 

Requirements/Qualifications:

• Computer proficiency (MAC a plus)

         • Proficient in Microsoft Word & Excel, data entry, internet

         •Typing ability

                  • Internet proficiency, with the ability to manuver around the internet and email.

• Strong negotiation and sales skills

• Collections experience is a plus

• Ability to deal with challenging situations and challenging customers

• Strong verbal and written communication skills

• Enthusiastic people person

• Superior Closing/Saving Skills

• Strong Sense of Urgency and Drive

• Excellent Time Management and Focus

• Superior Phone Voice & Skills

• Superior Lead Management Skills

• Positive & High Energy.

• Organized

• Sharp Mind and Willingness to Learn

• Works with Little Supervision

 

 

We have limited positions available and we will only review a select few qualified prospects. Please respond to this posting via email with your resume, cover letter and salary requirements to the following address: melanie@ourtownamerica.com